Support

We're here to help.

If you're experiencing issues with Rewind or have questions about the app, we'd love to hear from you.

Common Questions

• How do I create or join a group? Tap the center button on the tab bar to open the group switcher, then tap "Create or Join Group."
• When do drops happen? Drops are scheduled by your group's settings. All queued photos are revealed simultaneously at the scheduled drop time.
• How do I delete my account? Go to your Profile, scroll down, and tap "Delete Account." This permanently removes all your data.
• I'm not receiving notifications. Make sure notifications are enabled for Rewind in your device settings (Settings > Notifications > Rewind).

Report a Bug

Found something that doesn't look right? You can report bugs directly from the app by going to your Profile and tapping "Report a Bug." Alternatively, email us with a description of the issue and any relevant screenshots.

Feature Requests

Have an idea for Rewind? We'd love to hear it. Send us your suggestions via the "Feature Request" option on your Profile page or email us directly.

Contact Us